Privacy Policy

Last Updated: December 23, 2024

At Swift Tails, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (swifttails.com) or interact with us. By using our website, you consent to the terms described in this policy.

1. Information We Collect

A. Information You Provide to Us

We may collect personal information when you:

  • Register an account on our website.
  • Place an order or make a purchase.
  • Subscribe to our newsletter.
  • Contact us through email, phone, or contact forms.

This information may include:

  • Your name, email address, phone number, and billing/shipping address.
  • Payment details (e.g., credit/debit card information or mobile payment details, processed securely).

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type.
  • Device information and operating system.
  • Browsing behavior, including pages viewed and time spent on the site.

C. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and shopping cart contents.
  • Analyze website traffic and performance.

You can manage or disable cookies through your browser settings, but doing so may affect website functionality.

 

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Send promotional emails, updates, or offers (with your consent).
  • Improve website functionality and user experience.
  • Detect and prevent fraud, security breaches, or unauthorized access.

 

3. How We Share Your Information

We value your trust and do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • With Service Providers: We may share your data with trusted partners who help us process payments, deliver products, or analyze website performance.
  • Legal Obligations: We may disclose your information if required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

 

4. Data Security

We implement robust security measures to protect your personal information, including encryption and secure payment gateways. However, no online platform is completely secure, and we cannot guarantee absolute security.

If you suspect unauthorized access to your account, please notify us immediately at contact@swifttails.com.

 

5. Your Rights

As a user, you have the following rights regarding your personal data:

  • Access and Update: You can view or update your personal information by logging into your account.
  • Opt-Out: You may unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Request Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, contact us at contact@swifttails.com.

 

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.

 

7. Children’s Privacy

Swift Tails does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take steps to delete it.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with the updated date. Continued use of our website signifies your acceptance of the updated policy.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Swift Tails
Dhaka, Bangladesh
Email: contact@swifttails.com

 

By using our website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Swift Tails!